Reception department in hotel have responsibility to receive the information on reservation of customers, inform booking information for customers, Check in, inform canceling reservation, print invoices for customer when they check out…,
The main features of reception department include:
-Tour management
- Classify customer
- Inform customer/agent/company
- Inform detail information Tour
- Reservation
-Check in
-Check out
-Print total invoice (room-rate + services)
-Print detail invoice room-rate
-Print detail invoice services
-Print total invoice for groups of customers
-Booking list
-Checkin list
-Checkout list
-Reservation Cancel list
-Room map
-Room situation
-Minibar Invoice
-Laundry Invoice
-Customer list
-VIP card management
- Inform the kind of card
- Manage the information of VIP card
-Switchboard management
- Inform phone fee
- Inform phone number
- Calling list
-Exchange currency
-Reception reports
- Liability summary report
- Liability detail report
- Revenue report
- Revenue chart
- Monthly customer report at hotel
- Customer report at hotel
- Forecast the number of booking rooms within 7 days
- Forecast the number of booking rooms within 90 days
- Reception summary report